Privacy Policy

CRM Basket Mobile Application

Effective Date: 12/25/2025

CRM Basket (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the CRM Basket mobile application and related services (the “App”).

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

a. Information You Provide

We may collect personal and business information you voluntarily provide, including:

Name, email address, phone number

Business name and account details

Login credentials

Contact and customer data you upload or sync

Messages, call logs, notes, and communications sent through the App

b. Automatically Collected Information

When you use the App, we may automatically collect:

Device type, operating system, and app version

IP address and general location data

Usage data and interaction logs

Crash reports and performance data

2. How We Use Information

We use collected information to:

Provide, operate, and maintain the App

Enable communication, automation, and CRM features

Improve performance, security, and user experience

Send service-related notifications and alerts

Process billing and account management

Comply with legal obligations

We do not sell your personal data.

3. Communications & User Responsibility

CRM Basket enables SMS, email, and calling features. You are solely responsible for obtaining proper consent from your contacts and complying with applicable communication laws, including TCPA, CAN-SPAM, and GDPR where applicable.

4. Data Storage & Security

We implement reasonable administrative, technical, and physical safeguards to protect your data. While we strive to use commercially acceptable means to protect information, no method of transmission or storage is 100% secure.

5. Sharing of Information

We may share information only in the following circumstances:

With trusted service providers who assist in operating the App

To comply with legal requirements or lawful requests

To protect our rights, safety, or property

With your consent or at your direction

6. Third-Party Services

The App may integrate with third-party platforms. CRM Basket is not responsible for the privacy practices of third parties, and we encourage you to review their policies separately.

7. Data Ownership

You retain ownership of all customer and business data you submit. By using CRM Basket, you grant us a limited license to process data solely to provide App services.

8. Data Retention

We retain your data for as long as your account is active or as necessary to provide services. Upon account termination, data may be deleted in accordance with applicable laws and retention policies.

9. Children’s Privacy

CRM Basket is not intended for use by individuals under the age of 13. We do not knowingly collect personal data from children.

10. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your personal data. Requests can be submitted using the contact information below.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted within the App or on our website. Continued use of the App constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

Email: [email protected]
Website: https://www.crmbasket.com